AlbionRoyalRoom.com
("Platform", "we", "us" or "our"). Albion Royal Room is an entertainment-focused gaming platform designed for enjoyable play, virtual currency features and social interaction between users.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit the Platform, create an account, use our features, communicate with other users or contact our support team.
The virtual currency available through the Platform exists solely for entertainment and participation within the Platform. It has no monetary value, cannot be redeemed, cannot be exchanged for items of monetary value and cannot be transferred outside the Platform.
2. Who We Are
For the purposes of applicable data protection law, Albion Royal Room is responsible for the handling of personal information described in this Privacy Policy.
Contact details:
AlbionRoyalRoom.com
20 Beverley Ave
Sidcup DA15 8HE
United Kingdom
Email: support@albionroyalroom.com
Telephone: +447113268046
3. Information We Collect
We may collect the following categories of information:
3.1 Account Information
When you create or manage an account, we may collect:
- Username or display name;
- Email address;
- Password in protected form;
- Date of birth or age confirmation, where required;
- Account preferences;
- Profile image or avatar, where provided by you.
3.2 Platform Activity Information
When you use the Platform, we may collect:
- Game activity and progress;
- Virtual currency balances and in-platform activity history;
- Achievements, rankings or participation records;
- Features accessed and interactions with the Platform;
- Reports, moderation history and account safety records.
3.3 Social and Communication Information
Where you use social features, we may collect:
- Messages or chat content sent through Platform features;
- Friend connections, invitations or group activity;
- Content you post or share with other users;
- Communications sent to our support team;
- Reports submitted about other users or content.
3.4 Device and Technical Information
We may collect technical information including:
- Internet protocol address;
- Browser type and version;
- Device type and operating system;
- Language settings;
- Session identifiers;
- Diagnostic, security and access log information;
- Cookie preferences and related technology information.
3.5 Information From Service Providers
We may receive limited information from providers supporting hosting, security, customer support, analytics where enabled by your choices, and age-related safeguards where applicable.
4. How We Use Personal Information
We use personal information for the following purposes:
Where we rely on legitimate interests, we consider the impact on users and use information only where those interests are not overridden by your rights and freedoms.
5. Virtual Currency Information
The Platform may record information relating to virtual currency allocated, used or retained in your account. This information is processed to operate game features, maintain accurate account balances, support gameplay experiences, investigate technical issues and maintain fair Platform use.
Virtual currency is intended exclusively for entertainment within Albion Royal Room. It has no monetary value and does not create ownership of any asset outside the Platform.
6. Social Features and User Content
The Platform may offer social features such as profiles, chat, friend connections, groups, activity displays or community participation tools.
Information you choose to share through public or community-facing features may be visible to other users. You should avoid sharing sensitive personal information through social features.
We may review, restrict or remove content where reasonably necessary to protect users, respond to reports, maintain community standards or comply with applicable law.
7. Cookies and Similar Technologies
We use cookies and similar technologies to support essential Platform functions, maintain security, remember choices and understand feature performance where permitted.
Essential technologies may operate because they are required for the Platform to function as requested. Optional technologies, including certain measurement or preference tools, will be used only after your consent where required.
Further information is set out in our Cookie Policy.
8. How We Share Personal Information
We may share personal information only where reasonably necessary with:
- Hosting, infrastructure and technical support providers;
- Security and fraud-prevention service providers;
- Customer support providers;
- Analytics providers where optional measurement has been permitted;
- Professional advisers where needed for legal, compliance or operational matters;
- Public authorities, regulators or law enforcement bodies where required by law or necessary to protect legal rights and user safety.
We do not permit service providers to use personal information for purposes unrelated to providing their services to us, except where required by law.
9. International Transfers
Some service providers may process information outside the United Kingdom. Where this occurs, we take appropriate steps to ensure that personal information is protected through recognised safeguards required under applicable data protection law.
10. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Platform features, maintain account security, resolve disputes, respond to support requests, enforce our Terms and Conditions and meet legal obligations.
Retention periods may depend on:
- Whether your account remains active;
- The nature of the information;
- Security and moderation requirements;
- Applicable legal obligations;
- The need to establish, exercise or defend legal claims.
When information is no longer required, we take steps to delete it or render it anonymous.
11. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information in certain circumstances;
- Request restriction of processing in certain circumstances;
- Object to certain processing based on legitimate interests;
- Request transfer of certain information in a structured format;
- Withdraw consent at any time where processing is based on consent;
- Submit a complaint to a data protection authority.
To exercise your rights, please contact us at support@albionroyalroom.com.
We may need to confirm your identity before responding to a request.
12. Your Right to Object
You have the right to object to processing based on our legitimate interests where your circumstances justify doing so. You may also object to direct promotional communications at any time.
Requests may be sent to support@albionroyalroom.com.
13. Children and Younger Users
The Platform is designed as an entertainment service with social features. Users must satisfy any minimum age requirements presented during account creation.
Where the Platform is accessed by children or younger users, we aim to provide appropriate privacy protections, clear information, suitable default settings and safety measures consistent with applicable requirements.
Parents or guardians who believe that a child has provided personal information inappropriately may contact us at support@albionroyalroom.com.
14. Security
We use appropriate technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure or loss.
Users are responsible for protecting their account credentials and should contact us promptly if they believe their account has been accessed without permission.
15. Complaints
Please contact us first if you have concerns about how we handle personal information:
Email: support@albionroyalroom.com
Telephone: +447113268046
Address: 20 Beverley Ave, Sidcup DA15 8HE, United Kingdom
You may also submit a complaint to the United Kingdom Information Commissioner's Office where you believe your data protection rights have not been respected.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Platform, legal duties or operational practices. Updated versions will be made available through the Platform with a revised effective date.
17. Contact Us
Questions about this Privacy Policy may be directed to:
AlbionRoyalRoom.com
20 Beverley Ave
Sidcup DA15 8HE
United Kingdom
Email: support@albionroyalroom.com
Telephone: +447113268046